Leigh & Kura Crichton are the owner/operators of Grime Fighters, a 100% Australian owned family business with the mission to provide the most outstanding service experience ever! As a result Grime Fighters is fast becoming one of the leading companies in our industry. We’ve dedicated our business to consumer education and customer service.
Nothing is more important than your complete and total satisfaction. If for any reason you have concerns about your cleaning we’ll return and re-clean the area free of charge. If you’re still not satisfied we will give you your money back. With Grime Fighters you will get, absolute honesty, integrity and the willingness to take client satisfaction to the highest levels of any service business!
We know the importance of having you as a client for the long term With high quality service, 100% Iron Clad – Risk Free – Money Back Guarantee, Referral Rewards Program, Healthy Home Maintenance Programs, Free Guides and so much more we intend on keeping clients for life.
We know that if we can create a “cheerleader” in you, you will happily give out our referral gift cards to your friends, family and neighbours in fact, our business was largely built on referrals from our customers.
Grime Fighters welcome you with the opportunity of putting our expertise to work, becoming your total carpet, tile, upholstery, rug and emergency restoration services, cleaning professionals. Grime Fighters has serviced both residential and commercial customers in Caulfield, Toorak, Brighton, St Kilda, Prahran, Melbourne CBD and all other suburbs in the 25km radius around Bentleigh East.. Our professional, high-quality service has allowed us to become the number one carpet and upholstery cleaner choice for many local residents and business owners.
With our 100% risk FREE Guarantee we strive to provide nothing less than total customer satisfaction, with a focus on excellent customer service and providing the highest quality service possible.
By having specific steps and procedures in place, we make certain that each and every job is performed to the same high standard no mater which technician does the job.
No expense has been spared when equipping our vehicles the latest, state-of-the-art machinery and equipment available in the world today. We closely monitor the ever changing variety of cleaning chemicals and detergents used in our industry to make sure we are always using the best products available for our clients. Whether you need seasonal cleaning for your carpets, upholstery, rugs, tile & grout or you require emergency services due to water damage or staining, Grime Fighters can help you restore your floors and furniture to their original condition
Grime Fighters offers an advanced level of service to customers. With honesty and reliability, our highly trained carpet cleaning technicians take great pride in providing consistent quality and superior workmanship, using the latest in cleaning practices and technology, along with environmentally friendly solutions.
On most jobs our technicians operate in two man teams. Leigh & Kura operate together as a husband & wife team and we find many customers like the fact that there is a female technician. Two man teams make moving furniture much safer and gives us more time to focus on providing the most thorough job possible for our customers. Grime Fighters professional technicians will restore, rejuvenate, repair and replace carpet as well as other flooring related products. Our markets are the property management industry, insurance industry, residential, and commercial sectors.
All our technicians are individually certified by the Institute of inspection cleaning and restoration certification (IICRC) for all of the services we provide. Grime Fighters are also proud members of the Specialised cleaning and restoration industry association (SCRIA)
Leigh & Kura are active in the community, frequently donating time and money to several local charity organizations. Kura often leads community volunteer projects through St Kilda, Ecocentre.
Grime Fighters Company Values
MISSION: Is to provide the most outstanding service experience ever.
GOAL: Our goal is to provide every client with a clean and healthy home. We are committed to providing you the very best carpet, tile, upholstery and area rug cleaning in Melbourne and surrounding areas.
PURPOSE: To build a solid, viable business that grows profitably and responsibly, contributes to the community at large, and returns equity to all stakeholders.
MESSAGE: We offer Consumer Education and a ONE-STOP source for consumers and business alike for total Carpet Care and Restoration services.
MEANS TO SUCCEED:
- Cutting edge technology to produce the finest results
- Courteous and fully trained technicians that take pride in their work
- Exceptionally organized business that responds promptly to clients’ needs
- Dedicated organization that is devoted to Complete Client Satisfaction.